Terms and conditions

Terms & Conditions

Credit card payments

Unfortunately, we do not accept Amex payments.

Delivery

Subject to your payment being authorised and barring system failure, and provided the items are in stock we will despatch all orders received up to 3pm the same day. Please allow up to 3-5 days for delivery.

Our standard delivery charge is R95.00 with FREE delivery within Gauteng.

N.B. Delivery times do not include public holidays.

How to place an order

Orders are made by selecting the items you wish to purchase, and these are added to your online shopping basket. Once you are ready to pay for your order, click the Checkout button.

This will take you to a page showing the items in your basket. At this point you may enter the codes for any promotional vouchers or gift vouchers you may have. Once you are ready to continue, click the check out button.

On the next page, enter your details, cardholder address, delivery address and payment card details. All fields marked with an asterisk (*) are required and cannot be left blank. In addition, certain characters (such as '&', '$', '%') are considered invalid and you will receieve an error should you try to use these in any of the input boxes.

Once you have entered your details and you are happy they are correct, click the Confirm Details button. This will give you the opportunity to review your order details before placing your order by clicking Confirm Order.

Pre order items

Please allow 10 to 14 days for all pre-order items. You shoes are handmade for you and this takes time. Sometimes we do experience shipping and technical delays, we will keep you informed on the progress of your order in this regard.

Making a contract with us

When you place an order with us, you are making an offer to buy goods. We will send you an e-mail to confirm we have received your order. In the unlikely event that the goods are no longer available, or that we have made a pricing mistake, we will email you to inform you of this. 

Email:

info@samuelwindsorsa.co.za

Telephone:

+27 81 836-0013

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